Contact Us
The Office of Financial Aid is here to assist you as you navigate the financial aid process. Many of your answers are available on our website (including our chatbot), but you may still want to contact someone in our office.
Questions regarding tuition, student accounts, and refunds can be answered by the Bursar Office. The Bursar Office contact information can be found on that office’s website.
Ways to Reach Us
Office hours:
Monday through Thursday, 9AM to 5PM.
Friday, 10 AM to 5PM
Call: You can call us at (972) 883-2941
Email: financial-aid@utdallas.edu
Please send emails from your UT Dallas assigned email account and include your full name and net ID in the body of your email. If you do not know your net ID, please include your full name and date of birth. Email responses will be sent to your UTD email address.
Come in: We have rooms available in the Student Services Building (SSB) where you can have a virtual meeting with a financial aid or veterans’ benefits advisor during our open hours. Please check in at the Welcome Desk on the first floor of the SSB.
Mailing Address:
The University of Texas at Dallas
Office of Financial Aid
800 W Campbell Road
Richardson, TX 75080-3021
Financial Aid Advisor Listing
Based on First Letter of Your Last Name:
Financial Aid Counselor A-E contact: Crystal Matthews-Johnson
Financial Aid Counselor F-L contact: Sara Metz
Financial Aid Counselor M-R contact: Anthony Borromeo
Financial Aid Counselor S-Z contact: Sara Metz
Third-Party Scholarships contact: Scholarship Processing Team
Federal Veterans Benefits contact: Kimberly Bomnskie
Hazlewood Exemptions contact: Kimberly Bomnskie
Student Account Information
Payment Options: Bursar’s Office
Tuition Plans & Rates: Tuition Plans & Rates
Refunds: Bursar’s Office
Administrative Team
Associate Director: Carmen Tanner
Director: Amber Harrold
Senior Director: Robert Clarke